FAQs

What types of products do you offer for Labubu dolls?

Labubu Closet specializes in high-quality clothing and accessories designed specifically for Labubu dolls. Our product range includes unique dress-up sets, vibrant pendant doll clothes, and themed outfits that encourage creativity and imaginative play among children.

How can I ensure the best fit for my Labubu doll?

To ensure the best fit for your Labubu doll, it is recommended to refer to the sizing guidelines provided on each product page. Our clothing is designed to fit Labubu dolls perfectly, allowing for ease of dressing and undressing during playtime.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be unworn, unused, and in their original packaging with tags attached. A receipt or proof of purchase is also required. For more details on the return process, please refer to our return policy section.

How do I initiate a return?

To initiate a return, please contact us at lettyziesmantrw26@gmail.com. Once your return is accepted, we will provide you with a return shipping label and instructions on how to send your package back to us.

What should I do if my item is damaged or defective?

If you receive a damaged or defective item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly to ensure your satisfaction.

Can I exchange an item for a different one?

We do not offer direct exchanges. The fastest way to obtain a different item is to return the original item and, once the return is accepted, make a separate purchase for the new item you desire.

Are there any items that cannot be returned?

Yes, certain items cannot be returned, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns on sale items or gift cards. Please contact us if you have questions about a specific item.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method. Please note that it may take some time for your bank or credit card company to post the refund.